Bringing harvard.edu in focus

The Harvard University homepage redesign marked a departure from our previous homepage content strategy. Instead of starting with the stakeholders and trying to surface everything that is important to everyone at the institution, we let extensive user research efforts guide our project. This research then informed a narrative framework and messaging engagement that focused on […]

Lightning talks

The lightning talks offered as a single video, which includes the following sessions: Getting Your Point Across (and Down): What Crossword Construction Can Teach Us About Content Presenter: Donna Talarico — Donna Talarico: Stories & Such Crosswordease : NYT puzzle : academic jargon : college website. If you’ve been solving crosswords for a while, you might […]

Transforming the student portal experience

The last few years have taught us how important it is to meet students where they are. Montgomery County Community College has been able to increase student engagement and outreach through an interactive and collaborative portal. With a centralized location for student messaging, events and resources, we have been able to create a personalized experience […]