Telling the story the U State way: Leveraging owned media

The office of University Marketing and Communication at Utah State University is committed to telling the USU story, elevating our reputation and highlighting our impact through a unified voice. USU faces the same set challenges as many higher ed institutions — fewer traditional media resources, inaccurate or incomplete coverage and the ongoing competition for engagement […]

The terrible teens: How to manage Instagram at 13

Instagram has evolved a lot from it’s founding days as a feed-based photo sharing platform. We now have stories, reels, live and highlights to manage and explore. You need a good strategy to guide your Instagram presence and create solid growth. As a college, the primary audiences for your Instagram are prospective students, current students […]

The troll’s toll: Identifying and managing hostile social media moments

Social media can be exhausting for us all, and this is worsened by those who use the platforms as an outlet for their negativity, often choosing to take their frustrations out on the institution whose handle you operate on a daily basis. Trolls still exist, and sometimes users truly have no intent but to stir […]