Creating tomorrow’s developers by training them as student content editors today

Problem statement The University of Tennessee at Chattanooga, like most others, has a limited web staff of only three web developers. For years, there was only one, and only within the last three has hired two more. The influx of requests for editing content, images and redesigns on internal college pages has been unsustainable for […]

Keeping the lights on while critically understaffed

The Academic Technologies team at Mount Holyoke College is the result of three departmental restructurings over the course of the pandemic. We were originally two teams, totaling eight people, with expertise in several fields. We lost six of those people by October 2021. We only retained two of the open positions, which seemed to need […]

Architecting agile transformation in higher ed

One hundred plus years of Taylorism and scientific management theory designed for driving efficiency in production lines and industrial work has left many of us grappling with tools that are a poor fit for today’s knowledge work. Agile approaches have the potential to remedy this and liberate the potential in individuals, teams and organizations… but […]