HighEdWeb becomes Digital Collegium on Nov. 1. Discover the new brand

Use Four Social Listening Metrics to Drive Insights and Differentiation

Presenters Liz Gross — Campus Sonar Description You probably use in-the-moment social media metrics to see how your content performs. But this doesn’t give you a complete view of the conversation about your campus. To get the whole picture, you need to capture all your campus content as well as what others say about your […]

Why and How to Add Heat Mapping to Your Analytics Toolkit

Presenters Melissa Beaver — NewCity Description Heatmapping is a powerful analytics tool that can provide insight into what users do on your webpages. Using a colored visualization method, you can see where and how users are engaging with your page — including where people are and aren’t clicking, where they might be focusing their attention […]

Email Analytics and the Curse of iOS 15!

Presenters Aaron Baker — Harvard University Description To promote our university news site, the Harvard Gazette, we send a daily email to about 300K subscribers. Since October, 2021, we started to notice a steady increase in our average open rate. Maybe you have seen this increase too, with your own email campaigns. In this presentation […]