“Governance” sounds like work. Like bureaucracy. Like “no.” It doesn’t have to be this way.
Governance is most effective when it looks like help and sounds like “yes.” Governance should be empowering, enlightening, supportive of goals and flexible enough to allow innovation. But where do you start? How do you go from the Wild Wild West to Cozy Compliance when resources are tight and people are overtasked?
In this session, we’ll talk about starting where you are — chaos in the content, stakeholder struggles, buy-in bellyaches — to build a non-invasive governance environment where stakeholder wish lists and attainable goals are shaped into best practices and reasons to continuously improve together. Together we’ll walk through frameworks, tasks and training to help guide your stakeholders away from being people who put stuff on the website and toward being stewards of a mission-critical institutional resource.
Shelley Keith-Panulla — Cornell SC Johnson College of Business
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