We are the doers. The makers. The creators. The problem solvers. The conjurers of awesome. Our work gets results and gets noticed. And then, the inevitable happens: Because we do awesome work, we get promoted to be the managers and the leaders of other doers and makers. But rarely do we receive management or leadership […]
The Harvard University homepage redesign marked a departure from our previous homepage content strategy. Instead of starting with the stakeholders and trying to surface everything that is important to everyone at the institution, we let extensive user research efforts guide our project. This research then informed a narrative framework and messaging engagement that focused on […]
In our dreams, our jobs are about big goals, cool projects, energizing teamwork and valuable results. In reality, though, our jobs feel like trapped in a meeting scheduling nightmare, drowning in our inbox, no one reading our emails, losing important meeting notes and getting lost in document versions. This session will focus on the basics: scheduling meetings, […]