With the sheer amount of information out there, users can often struggle to find the specific answers they need on college websites. This session explores the potential of Large Language Models to act as a search/discovery layer to improve your website’s user experience. Despite their incredible potential, today’s LLM-based chatbots can often fall short of […]
Tag: HEWeb24
Universities are often very siloed in their approach to software/product usage. Penn State is no different. With more than 50 individual units at 20+ campus locations, building a centralized system can be a challenge. But we did just that with our digital signage. Digital signage at Penn State used to be like the Wild West. […]
Everyone checks their social media analytics, but can you turn those numbers into real Michelin stars? For accounts like college admissions with predictable cycles, past results are your secret ingredient. By digging into the past year’s data, you can discover your peak post types and content types that truly serve your audience. This insider information […]