Slack Guide

Participating in Slack discussions

  • Accept your email invitation to the Slack workspace. If you don’t have an invitation, request to join the HighEdWeb Workspace.
  • Complete your profile:
    • Add your preferred name to Display Name. Avoid using Twitter handles or other online identities.
    • Add your full professional name to Full Name.
    • You can either add your preferred pronouns to the Pronouns field and/or after your Display Name (two-factor pronouns).
    • Add your title and institution/organization to What I Do.
    • Upload a Profile Photo so people can recognize you in Slack, preferably an individual portrait photo.
  • The workspace uses channels to organize discussions by topic within Slack.
  • Mind the channel: Check the channel purpose and topic before chiming in.
  • Be a good citizen of Slack: Ask and answer questions, assume best intent, try not to sidetrack conversations.
  • Adhere to the HighEdWeb Code of Conduct.

Communication best practices

Slack message composer

When you’re writing a message in Slack, press the Aa button to reveal a formatting panel in both Slack’s desktop and mobile apps. Highlight any text you’ve written then click options like bold, italics, strikethrough or code format to give messages the right emphasis or to make key excerpts stand out.

Create a Slack message

Note: You can edit your message in Slack up to 5 minutes after posting. Only admins can delete messages.

From the New Message option

  1. From anywhere in Slack, select new message next to your workspace name in the top left.
  2. Type and format your message in the message field.
  3. Select send message to publish your message.

From the message field

  1. Select the message field in a channel or direct message.
  2. Type and format your message.
  3. Press Enter to send it.

Responding to messages

When responding to a message in Slack, you have several options:

  • Add an emoji reaction.
  • Amplify someone else’s emoji reaction by selecting it.
  • Respond with a message of your own by starting a “thread.”

Mention someone in a message

Mentions are a direct way to notify specific people of something in a Slack message..

  1. As you’re writing a message, enter the @ symbol.
  2. Enter a member’s name, or select one from the list of members. You can repeat this step for every person you’d like to mention in your message.
  3. Send your message.


HighEdWeb social networks like Slack are intended to allow digital professionals working in higher education to network and share insights and information with peers. To preserve the spirit and intent of the Slack workspace, HighEdWeb does not allow the self-promotion of products and services to community members outside of dedicated Slack channels for select sponsors or the #events channel. HighEdWeb may remove inappropriate messages without notice.

If you have or know of upcoming time-sensitive non-HighEdWeb webinars, conferences, deadlines/giveaways, and other events relevant to our community, please feel free to share those events in the #events channel no more than once per event.

To learn more about how best to engage with our community, please don’t hesitate to contact our sponsorship team.