Steering the circus: Building an effective website governance and review process

You know your CMS top to bottom… but how do you manage all the people with “big plans” for your website? We’ll discuss tips and best practices for building a flexible and effective governance framework, one that can handle everything from a VC with ideas about the top nav to web editors armed with 80-page PDFs.

Examples to take away include:

  • Defining roles and shaping who has the final say.
  • Delivering on “little yeses” to make room for the “big no.”
  • Embracing experiments without compromising what matters.
  • Keeping your collaborators accountable with a robust review process.
  • Communicating successes with regular reporting.


James Seidler — Purdue University Northwest

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