A new look for an old college: A case study in working with centralized services

A mishmash of plug-ins, custom code copied from Google searches, five shades of gray and outdated content as compelling as wilted celery It was (past) time for the 152-year-old college to redesign! For the first time in the college’s history, they could work with campus-level centralized university web services. All redesigns were previously done at the unit level. Learn what the college did to prepare for the process, the timeline for meeting milestones and ways to convey big changes to leadership. Bonus: hear how to run web redesign committee meetings with real outcomes — instead of arguments over color choices! If you want to know how units and central services can best work together, you’re invited to participate in this session. With expertise and experience from a campus-level UX/UI designer and a college-level web content strategist, we’ll tell you what was fun, what was painful and what we recommend as most essential in your next redesign!


  • Genevieve Howard — University of Missouri-Columbia
  • Amberly Nowak — University of Missouri-Columbia

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