The Goldilocks of governance: right-sizing your approach to digital policies and documentation

Whether you manage a single platform or work with hundreds of editors on hundreds of websites, your digital ecosystem requires governance. Documenting the processes, policies and people involved can help provide clarity, streamline decision making and illuminate areas that are ripe for change. Through case studies and practical advice, this session will address different approaches to governance, formats for documentation and the steps that will lead you down the path to a more sustainable, more successful approach to work.


Sarah Maxell Crosby — EPAM Systems

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