Listening to students and applying their feedback

Montgomery County Community College relies heavily on student and user input when ensuring that the college’s technology is usable and that processes are set up in a way that makes sense for our users. We developed the concept of the Student Usability Board five years ago to obtain input surrounding technology investments, communications and process […]

Your content: The most ignored barrier to education

At many colleges and universities, people think of content as a way to tell stories. Or as a way to make something sound good. Or just as marketing fluff. We know content has more impact than that. Good content can be an effective tool to support equity-deserving students. Bad content can be the barrier keeping […]

Building a culture of content accountability

For better or for worse (mostly the latter), distributed authorship models seem to be here to stay in higher ed, along with all of the risks that come with them: “zombie” content, accessibility issues, widely varying voice and tone, and overwhelming content debt, just to name a few. At Roosevelt University, we’ve done our best […]