Building a community of practice for digital standards compliance (it’s more fun than you think!)


best of Conference

Red Stapler Winner

best in Track

When we revised our digital standards in 2019, our objective was simple: We wanted to compile our web-related policies and best practices in a concise and well-organized document. In doing so, we hoped to make it easier for our web management community to create better websites.

Since then, this resource has grown to impact more than just the way our sites are built. Our digital standards are a cornerstone of our governance framework, a key reference guiding departmental web strategies and cross-departmental collaborations, and an established mindset by which members of our community – leaders, web managers and site visitors – share a common understanding of what makes an exemplary website. Beyond producing a resource, we’ve established a community of practice for digital standards compliance.

This session’s topics will include:

  • How we worked with departments and stakeholders across our university to revise our digital standards.
  • Details about supporting education and outreach initiatives that helped us secure buy-in.
  • Recommendations for related resources and support.
  • Tips for ongoing evaluation and our plans for taking our digital standards to the next level in 2022.


Joyce Peralta — McGill University

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